Privacy Policy

This Privacy Policy describes how Optimise Derby ("we," "us," or "our") collects, uses, and shares your personal information when you visit or interact with our website, use our services, or otherwise engage with us. We are committed to protecting your privacy and complying with applicable data protection laws.

Information We Collect:

We may collect the following types of information:

Personal Information You Provide: This includes information you provide directly to us, such as your name, email address, phone number, company name, website URL, project details, and any other information you choose to share. This is typically collected through contact forms, email, phone conversations, or project briefs.
Website Usage Information: When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, operating system, referring website, pages viewed, and the date and time of your visit. We may use cookies, web beacons, and similar technologies to collect this information.
Information Related to Services: If you engage our services, we may collect information related to the project, such as target audience data, campaign performance metrics, advertising spend, and content created. This will only be done with your explicit consent and as necessary for the agreed-upon services.

How We Use Your Information:

We may use your information for the following purposes:

Providing and Managing Services: To provide the services you have requested, communicate with you about projects, manage your account, and fulfill our contractual obligations.
Communication: To respond to your inquiries, provide customer support, and send you updates about our services.
Marketing: With your consent, we may send you marketing communications about our services or special offers. You can opt out of these communications at any time by contacting us or using the unsubscribe link provided in the emails.
Improving Our Services: To analyze website usage, identify trends, and improve our website and services.
Legal Compliance: To comply with applicable laws and regulations.

Sharing Your Information:

We will not sell your personal information to third parties. We may share your information with the following categories of recipients:

Service Providers: We may share your information with third-party service providers who assist us with various tasks, such as website hosting, email marketing, and analytics. We ensure these providers are contractually obligated to protect your data.
Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.

Data Retention:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

Your Rights:

You may have certain rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to exercise these rights, please contact us.

Security:

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is completely secure.

Changes to this Privacy Policy:

We may update this Privacy Policy from time to time. Any changes will be posted on our website.

If you have any questions about this Privacy Policy, please contact us.